Privacy Policy

At WZ Automation, accessible from https://wzautomation.in, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document outlines the types of information that is collected and recorded by us and how we use it.

1. Information We Collect

We only collect information that is necessary to provide you with our CRM setup, automation, and API integration services. The personal information that you are asked to provide may include:

• Contact Details: Name, Email Address, Phone Number, and WhatsApp Number.
• Business Information: Company name, website URL, and technical infrastructure details (e.g., server IPs or credentials shared securely for setup purposes).
• Usage Data: Information on how you navigate and interact with our website.

2. How We Use Your Information

We use the collected information in various ways, including to:

• Provide, operate, and maintain our website and services.
• Communicate with you regarding your CRM or API setup, technical support, and AMC renewals.
• Send you invoices, technical updates, and security alerts.
• Register your official WhatsApp Cloud API through Meta (requires business verification details).

3. Meta (WhatsApp) API and Third-Party Services

Because we integrate third-party services like the Meta WhatsApp Cloud API, Shiprocket, or Chatwoot into your systems, please note:

• We do not read, store, or sell your customer's WhatsApp messages. Once the setup is complete on your server, the data flows directly between your VPS and Meta's servers.
• To acquire API approvals, we may need to submit your business details to Meta. Their use of this data is governed by the Meta Privacy Policy.

4. Data Security

We value your trust in providing us your Business Information. We use commercially acceptable means of protecting it, including secure password managers and encrypted communication channels. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable.

5. Cookies

Like any other website, WZ Automation uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited, to optimize the users' experience.

6. Contact Information

If you have any questions or require more information about our Privacy Policy, do not hesitate to contact us.